Privacy Policy — Your Data, Your Rights

Who we are

Nomo Headwear is the trading name of Hebei Nomo Technology Co., Ltd., registered in Xiong'an, Hebei, China, at Xiong'an Area, China (Hebei) Pilot Free Trade Zone. We ("Nomo", "we", "us") operate the website nomocaps.com as a custom cap and hat manufacturer, serving independent brands, startups, gyms, breweries and e-commerce sellers worldwide. For anything in this policy you can reach us at [email protected]. This policy explains what we collect, why, and what rights you have.

What information we collect

• Information you send us — your name, email address, and message content when you request a quote by email, WhatsApp or our contact form.
• Usage data — pages visited, referring site, approximate country, device and browser type. Collected in aggregate only while cookie-free, privacy-friendly analytics is switched on; we never sell it or combine it with your identity.
• Order data — shipping address, artwork files and quantities, once you place an order.

How we use your information

• To reply to inquiries and prepare quotes within 24 hours.
• To produce, inspect and ship your orders, and to handle warranty claims.
• To improve the website and understand which guides and styles buyers find useful.

Cookies

We use only essential cookies required for the site to function, plus optional privacy-friendly, cookie-free analytics. You can block or delete cookies in your browser settings at any time — the site will keep working.

Who we share data with

• Hosting — Vercel (site delivery).
• Email and messaging — our email provider and WhatsApp/Meta (inquiry delivery).
• Shipping — DHL, FedEx or sea freight partners, limited to the address and contents of your shipment.

We never sell your personal data. Because we operate from China, data may be processed outside your country; our providers apply standard contractual safeguards for such transfers.

How long we keep data

Inquiry data is kept for 24 months. Order and invoice records are kept for 7 years as required for accounting and customs. You can ask us to delete inquiry data earlier at any time.

Your rights (GDPR / CCPA)

You have the right to access, correct, delete or port your personal data, to object to processing, and to lodge a complaint with your local data protection authority. To exercise any right, email [email protected] — we reply within 30 days.

Children

This site is intended for business buyers. It is not directed at children under 16, and we do not knowingly collect data from them.

Changes

We may update this policy as the site evolves. The "last updated" date above always shows the current version.